Acerto operates a debt-settlement platform built on Salesforce, SQL, Python, and BI tools (Power BI, Tableau, Looker Studio), with Apache Airflow handling data pipelines. The hiring mix — weighted toward data (2), marketing (2), and design (1) roles, mostly senior — alongside active projects in marketing cloud evolution, omnichannel journey design, and CRM governance suggests a company moving from transaction-focused settlement toward customer retention and data-driven engagement. Pain points around CRM robustness and marketing cloud adoption confirm they're scaling platform infrastructure faster than tooling maturity.
Acerto is a Brazilian fintech founded in 2017 that helps consumers negotiate and settle debt directly with creditors. The platform enables users to settle accounts across multiple institutions in under 5 minutes through an online interface. The company is headquartered in Belo Horizonte and operates as a privately held technology business with 51–200 employees. Revenue model appears tied to volume and settlement success rather than subscription. Operations center on omnichannel communication (WhatsApp integration), campaign management, and real-time performance reporting — supported by their Salesforce and data stack.
Salesforce (CRM and Marketing Cloud), Python, SQL, Apache Airflow, Power BI, Tableau, Looker Studio, Linux, Windows, and WhatsApp integration. They're actively working on Marketing Cloud evolution and data lake modeling.
Belo Horizonte, Minas Gerais, Brazil. Founded in 2017 and privately held with 51–200 employees.
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