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24 Hour Home Care Tech Stack

Home care operator managing 16,000+ caregivers across California

Home Health Care Services El Segundo, CA 10,001+ employees Founded 2008 Privately Held
24hrcares.com LinkedIn

24 Hour Home Care operates one of California's largest in-home caregiving networks, serving over 16,000 clients with a workforce of 16,000+ caregivers. The tech stack reveals mid-market operations infrastructure (Salesforce, NetSuite, Bill.com, AlayaCare) with an active shift: replacing legacy HR platforms (ADP, Paylocity, UKG) while adopting EHR systems — a move that signals clinical compliance tightening and acquisition-driven complexity. Active hiring in finance and support roles, combined with ongoing system migrations and acquisition integration projects, indicates rapid scaling tied to M&A activity.

Tech Stack 21 technologies

Core StackSalesforce Power BI NetSuite Bill.com Expensify Intune Active Directory Excel Word Outlook AlayaCare Microsoft 365 SharePoint Teams Azure Entra ID Exchange Online Azure
AdoptingEHR
ReplacingADP Paylocity UKG

What 24 Hour Home Care Is Building

◆Challenges

  • Modernizing key systems
  • Acquisition integrations
  • Compliance with medicaid regulations
  • Compliance with medicaid requirements
  • Increasing admissions and revenue
  • Prevent service disruptions
  • Service gaps
  • Reducing denials and underpayments
  • Expanding access to non-medical caregiving services
  • Accurate payroll processing

▲Active Projects

  • System migrations
  • Post go-live integration efforts
  • Acquisition integration
  • Process automation initiatives
  • Alternative channel partnerships
  • Service line expansion
  • Paid internships program enrollment
  • Community and philanthropic initiatives
  • Billing optimization projects
  • Wishpack and toy drive campaigns

Hiring Activity

Accelerating50 roles · 25 in 30d

Department

Finance
10
Support
9
Healthcare
7
Ops
6
Sales
6
Operations
3
Data
2
Engineering
2

Seniority

Mid
15
Junior
13
Senior
10
Manager
8
C-Level
2
Director
2

Notable leadership hires: Chief Information Officer, Chief Growth Officer

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About 24 Hour Home Care

24 Hour Home Care provides in-home personal care services including bathing, grooming, medication reminders, light housekeeping, and transportation assistance across California. Founded in 2008, the company now operates at scale with over 16,000 caregivers serving more than 16,000 clients. The business runs on a blend of CRM (Salesforce), accounting (NetSuite, Bill.com), and care management software (AlayaCare), with recent technology focus on system consolidation, compliance automation, and billing optimization. Current operational priorities include Medicaid regulatory compliance, reducing claim denials, and integrating acquired operations.

HeadquartersEl Segundo, CA
Company Size10,001+ employees
Founded2008
Hiring MarketsUnited States

Frequently Asked Questions

What tech does 24 Hour Home Care use?

Primary stack: Salesforce (CRM), NetSuite (ERP), AlayaCare (care management), Bill.com (payments), Power BI (analytics), Microsoft 365 (productivity). Currently replacing ADP, Paylocity, and UKG with new HR solutions while adopting EHR systems.

Where is 24 Hour Home Care headquartered?

El Segundo, California. The company operates throughout California with 16,000+ caregivers and serves over 16,000 clients in-home.