Ground handling operator across 34+ Philippine airports for regional airlines
1Aviation operates a distributed ground services network spanning 34 locations across the Philippines, staffing-intensive work reflected in their hiring mix (67% junior roles in ops, support, and logistics). Current projects focus on safety systems, employee engagement, and internal controls—areas that matter when coordinating ramp, baggage, and customer service across fragmented geographies. Pain points cluster around resource planning (shift coverage, staffing forecasting, identifying gaps) and operational accuracy (cash reconciliation, flight disruptions), typical friction points in geographically dispersed aviation services.
1Aviation is one of the Philippines' leading ground handling providers, operating as a joint venture between Cebu Air Inc. and Philippine Airport Ground Support Solutions, Inc. (PAGSS) since 2018. The company delivers ground services—ramp operations, baggage handling, customer service, and related functions—across 34 airports nationwide, serving Cebu Pacific and other international carriers. With 5,001–10,000 employees and headquarters in Pasay, 1Aviation coordinates multiple service lines (ramp, cabin, cargo, customer service) across an archipelago, making workforce planning and operational consistency key operational challenges.
1Aviation provides ground handling at 34 locations nationwide including Manila, Cebu, Davao, Cagayan de Oro, and regional airports such as Kalibo, Siargao, Puerto Princesa, and Tawi-Tawi.
1Aviation provides selected ground handling services including ramp operations, baggage handling, cargo services, and customer support to Cebu Pacific and international carriers across the Philippines.
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