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Financial Services Companies Using Zendesk

186 companies in Financial Services are hiring Zendesk talent, with 378 open roles.

186
Companies
378
Open Roles

Zendesk is a customer service platform that financial services companies use to manage client support operations across email, chat, voice, and self-service channels. When a financial services firm is actively hiring Zendesk talent, it signals an investment in formalizing or scaling their customer experience function — often tied to product growth, regulatory pressure around complaint handling, or a migration away from legacy CRM-based ticketing. These companies are simultaneously in-market for adjacent tools like Salesforce for CRM alignment, identity verification services, and compliance-grade communication platforms.

Buying Signal

A financial services company hiring for Zendesk roles is likely mid-deployment or expanding an existing instance — both moments that create real vendor opportunity. They're building out support workflows, integrating ticketing with their core banking or crypto infrastructure, and often evaluating workforce management, QA tooling, and analytics layers on top of Zendesk. SDRs selling WFM software, CX analytics, or onboarding automation should prioritize these accounts.

Top Companies50 shown

CompanyIndustryHQ LocationSizeJobsLast SeenLinks
AML RightSource
amlrightsource.com
 Financial Services Cleveland, United States 5,001+ 2 1mo ago
Kraken
kraken.com
 Financial Services Australia 1,001–5,000 20 7w ago
Ramp
ramp.com
 Financial Services New York, United States 1,001–5,000 17 7w ago
PayJoy
payjoy.com
 Financial Services San Francisco, United States 1,001–5,000 10 2mo ago
Ria Money Transfer
riamoneytransfer.com
 Financial Services Buena Park, United States 1,001–5,000 7 7w ago
Airwallex
airwallex.com
 Financial Services Hong Kong, China 1,001–5,000 6 2mo ago
Qonto
qonto.com
 Financial Services Paris, France 1,001–5,000 5 7w ago
Tipalti
tipalti.com
 Financial Services Foster City, United States 1,001–5,000 5 7w ago
Paysafe
paysafe.com
 Financial Services City of London, United Kingdom 1,001–5,000 3 2mo ago
Bybit
bybit.com
 Financial Services Jamaica 1,001–5,000 2 2mo ago
PEAK6
peak6.com
 Financial Services Chicago, United States 1,001–5,000 2 2mo ago
PENNYMAC
pennymac.com
 Financial Services Westlake Village, United States 1,001–5,000 2 7w ago
PingPong Payments
pingpongx.com
 Financial Services Greater London, United Kingdom 1,001–5,000 2 1mo ago
Tide
tide.co
 Financial Services Greater London, United Kingdom 1,001–5,000 2 7w ago
W
WhiteTech
 Financial Services Kuala Lumpur, Malaysia 10,001–1,000 19 1mo ago
Conta Azul
contaazul.com
 Financial Services Brazil 501–1,000 6 7w ago
dLocal
dlocal.com
 Financial Services Montevideo, Uruguay 501–1,000 5 2mo ago
Confluence
confluence.com
 Financial Services Pittsburgh, United States 501–1,000 4 2mo ago
Libertex Group
libertexgroup.com
 Financial Services Limassol, Cyprus 501–1,000 4 3mo ago
Apex Fintech Solutions
apexfintechsolutions.com
 Financial Services Dallas, United States 501–1,000 3 1mo ago
ASAAS
asaas.com
 Financial Services Brazil 501–1,000 3 7w ago
Xe.com
xe.com
 Financial Services City of Westminster, United Kingdom 501–1,000 3 2mo ago
Mission Lane
missionlane.com
 Financial Services Richmond, United States 501–1,000 2 1mo ago
PPRO
ppro.com
 Financial Services Greater London, United Kingdom 501–1,000 2 7w ago
Vestwell
vestwell.com
 Financial Services New York, United States 201–500 23 1mo ago
Paymentology
paymentology.com
 Financial Services City of London, United Kingdom 201–500 9 2mo ago
Taxfix
taxfix.de
 Financial Services Berlin, Germany 201–500 6 1mo ago
Clara
clara.com
 Financial Services Brazil 201–500 4 2mo ago
Sezzle
sezzle.com
 Financial Services Minneapolis, United States 201–500 3 2mo ago
CoinFlip
coinflip.tech
 Financial Services Chicago, United States 201–500 2 2mo ago
finally
finally.com
 Financial Services Miami, United States 201–500 2 1mo ago
Liberis
liberis.com
 Financial Services Greater London, United Kingdom 201–500 2 1mo ago
Market Pay
market-pay.com
 Financial Services Paris, France 201–500 2 1mo ago
Novo
novo.co
 Financial Services New York, United States 201–500 2 3mo ago
Unlimit
unlimit.com
 Financial Services Greater London, United Kingdom 201–500 2 1mo ago
Rain
rain.xyz
 Financial Services 51–200 5 2mo ago
Float
floatfinancial.com
 Financial Services Toronto, Canada 51–200 3 3mo ago
Hawk
hawk.ai
 Financial Services Munich, Germany 51–200 3 2mo ago
Acumen Fiscal Agent
acumenfiscalagent.com
 Financial Services Mesa, United States 51–200 2 2mo ago
Found
found.com
 Financial Services San Francisco, United States 51–200 2 2mo ago
Hazeltree
hazeltree.com
 Financial Services New York, United States 51–200 2 2mo ago
Toobit
toobit.com
 Financial Services Victoria, Seychelles 51–200 2 2mo ago
Atlas
atlascard.com
 Financial Services San Francisco, United States 11–50 4 1mo ago
Expatrio
expatrio.com
 Financial Services Berlin, Germany 11–50 4 2mo ago
Nevly
nevly.com
 Financial Services New York, United States 11–50 4 4mo ago
JITpay™ Group
jitpay.eu
 Financial Services Brunswick, Germany 11–50 2 17mo ago
Payrexx – Digital Payments
payrexx.com
 Financial Services Thun, Switzerland 11–50 2 2mo ago
Aqua
investwithaqua.com
 Financial Services New York, United States 2–10 2 4mo ago
neno
neno.co
 Financial Services Amsterdam, Netherlands 2–10 2 2mo ago
Morgan Stanley
morganstanley.com
 Financial Services New York, United States 10,001+ 2 7w ago

186 companies use Zendesk. Want the full list?

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▲Market Signal

186 financial services companies posting 378 Zendesk-related roles indicates this is not a niche experiment — it's a sustained operational build-out across the sector. An average of more than two open roles per company suggests active scaling, not backfill hiring.

⦿Stack Intelligence

Companies hiring for both Zendesk and Salesforce are likely managing a split between support ticketing and sales CRM, which creates integration pain — a direct entry point for middleware or RevOps vendors. The presence of Slack and Jira alongside Zendesk signals cross-functional support operations where engineering and customer teams overlap, indicating platform maturity and appetite for workflow automation tools.

Zendesk Hiring Landscape

Where and how companies hire Zendesk talent

By Country

United States
54
Brazil
15
Canada
12
United Kingdom
18
Germany
9
Colombia
6
India
10
Philippines
8

Top Roles

Customer Support Specialist12Client Engagement Ops Data Analyst7Crypto Funding Support Specialist - Fixed Term6Customer Experience Agent6Voice Specialist - Fixed Term6People Operations Specialist5University Grad | Customer Experience Agent5Account Manager (Remote - Hong Kong)4Associate, Payroll Implementations4Customer Success Manager4Infrastructure Engineer (Windows) (Remote or Relocation to Montenegro)4Senior Associate, Implementations Onboarding4

Related Technologies

IntercomFreshdeskSalesforceJiraSlackHubSpot

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Frequently Asked Questions

What is Zendesk?

Zendesk is a customer support and engagement platform used to manage inbound client queries, complaints, and service requests at scale. In financial services, it's commonly deployed for retail banking support, brokerage client services, and crypto exchange help desks. Hiring for it signals active operational investment in structured customer experience.

Why should sales teams track Zendesk hiring?

Zendesk hiring in financial services is a reliable signal that a company is building or expanding a support infrastructure with real budget behind it. A vendor selling QA monitoring, customer feedback tools, or compliance call recording should treat these job postings as a trigger to reach out before the tech stack is locked in.

Who should be selling to companies that use Zendesk?

Vendors best positioned to sell into these companies include workforce management platforms, CX analytics and QA tools, telephony and voice infrastructure providers, and Salesforce-Zendesk integration specialists.