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Companies Using Zendesk in Brazil

103 companies are hiring Zendesk talent in Brazil.

Zendesk is a customer support and service management platform that companies adopt when they're scaling their CX operations, consolidating ticketing systems, or replacing legacy helpdesk tools. Brazilian companies hiring for Zendesk expertise are signaling investment in structured customer service infrastructure — which typically comes alongside purchases of CRM integrations, workforce management tools, and customer data platforms. With Financial Services and Retail leading adoption, these buyers are actively building out support operations that need to handle high transaction volumes and compliance-sensitive interactions.

Buying Signal

When a company posts Zendesk-related roles, they're either mid-implementation, expanding an existing instance, or migrating away from a competitor like Freshdesk or Intercom. This is a high-intent window — vendors selling CX analytics, QA tools, BPO services, or Zendesk implementation consulting should be reaching out before the deployment is complete. An SDR at a workforce management or conversation intelligence platform, for example, should treat any Zendesk hiring signal in Brazil as a warm door-opener.

Top Companies41 shown

CompanyIndustryHQ LocationSizeJobsLinks
XP Inc.
xpinc.com
 Financial Services Brazil 5,001+ 242
Hypera
hyperapharma.com.br
 Pharmaceutical Manufacturing Brazil 5,001+ 131
Grupo Comolatti
comolatti.com.br
 Wholesale Brazil 5,001+ 211
Cobasi
cobasi.com.br
 Retail São Paulo, Brazil 5,001+ 72
Shoulder
shoulder.com.br
 Retail São Paulo, Brazil 1,001–5,000 312
PicPay
picpay.com
 Financial Services Brazil 1,001–5,000 237
Cantu Inc
cantu.inc
 Retail Itajaí, Brazil 1,001–5,000 161
Arco Educação
arcoeducacao.com.br
 Primary and Secondary Education São Paulo, Brazil 1,001–5,000 240
MadeiraMadeira
madeiramadeira.com.br
 Retail Furniture and Home Furnishings Curitiba, Brazil 1,001–5,000 131
Flora
flora.com.br
 Manufacturing São Paulo, Brazil 1,001–5,000 80
Brado Logística
brado.com.br
 Transportation, Logistics, Supply Chain and Storage Curitiba, Brazil 1,001–5,000 32
Cardway
cardway.com.br
 Financial Services Brazil 1,001–5,000 42
GRPCOM | Grupo Paranaense de Comunicação
grpcom.com.br
 Broadcast Media Production and Distribution Curitiba, Brazil 1,001–5,000 11
ASAAS
asaas.com
 Financial Services Brazil 501–1,000 65
Aerosoft
aerosoftcargas.com.br
 Truck Transportation São Paulo, Brazil 501–1,000 83
Grupo Rojemac
gruporojemac.com.br
 Wholesale Import and Export São Paulo, Brazil 501–1,000 68
Zig. The Global Funtech
zig.fun
 Financial Services São Paulo, Brazil 501–1,000 32
UOL EdTech
uoledtech.com.br
 E-Learning Providers Brazil 501–1,000 26
Sicoob Credicom
sicoobcredicom.com.br
 Financial Services Belo Horizonte, Brazil 501–1,000 19
Ligga
liggavc.com.br
 Telecommunications Curitiba, Brazil 501–1,000 34
Omniteca
omniteca.io
 Retail Brazil 501–1,000 16
Clara
clara.com
 Financial Services Brazil 201–500 91
Nomad
nomadglobal.com
 Financial Services Brazil 201–500 32
Grupo Velas - Holding de Franquias
grupovelas.com.br
 Wellness and Fitness Services Brazil 201–500 129
INDT - Instituto de Desenvolvimento Tecnológico
indt.org.br
 Research Services Careiro da Várzea, Brazil 201–500 40
CRMBonus
crmbonus.com
 IT System Data Services Brazil 201–500 29
Labi Saúde
labisaude.com.br
 Hospitals and Health Care Brazil 201–500 26
Jeitto
jeitto.com.br
 Financial Services Brazil 201–500 27
Lev Bicicletas
golev.com.br
 Retail Rio de Janeiro, Brazil 201–500 21
Avenue
avenue.us
 Financial Services Brazil 201–500 34
Wine
wine.com.br
 Beverage Manufacturing Brazil 201–500 25
Save Co.
savecompany.com.br
 Legal Services Jaraguá do Sul, Brazil 51–200 67
Teddy Open Finance
teddydigital.io
 Financial Services São Bernardo do Campo, Brazil 51–200 37
Cayena
cayena.com
 Wholesale Food and Beverage Brazil 51–200 33
Minha Biblioteca Católica
bibliotecacatolica.com.br
 Libraries Brazil 51–200 28
Aarin techfin
aarin.com.br
 Financial Services Brazil 51–200 11
talent's club
talentsclub.com.br
 Human Resources Brazil 11–50 29
Banco Bradesco
banco.bradesco
 Banking Brazil 10,001+ 443
J&T Express Brasil
jtexpress.com.br
 Transportation, Logistics, Supply Chain and Storage Brazil 10,001+ 129
MedSênior
medsenior.com.br
 Hospitals and Health Care Brazil 10,001+ 39
Farmácias Pague Menos
paguemenos.com.br
 Retail Brazil 10,001+ 1,055

103 companies use Zendesk. Want the full list?

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Companies with open Zendesk roles in Brazil. Company HQ may be in a different location.

Market Signal

103 companies across Brazil posting over 6,200 Zendesk-related roles points to broad, cross-sector adoption — not a niche trend. The role volume suggests these aren't exploratory hires; companies are building full support functions around the platform.

Stack Intelligence

The Zendesk + Salesforce + Jira combination indicates companies managing customer support across both commercial and technical workflows — a sign of operational maturity and budget allocation across multiple departments. Slack appearing in this cluster suggests internal collaboration tooling is also being standardized, making these companies strong targets for vendors selling integrations or unified communication layers. If a prospect is hiring for both Zendesk and Intercom, they may be mid-evaluation or running parallel tools — a direct sales opportunity.

Hiring Landscape

Zendesk in the Market

Where and how companies hire Zendesk talent

By Industry

Financial Services
22
Retail
10
Entertainment Providers
6
E-Learning Providers
4
Wellness and Fitness Services
4
Hospitals and Health Care
3
Information Services
3
Manufacturing
3

Top Roles

Product Manager23Administrative Assistant22Data Analyst22Logistics Assistant18Assistente Administrativo15Crm Analyst15Apprentice14Backend Developer14Marketing Analyst14Software Engineer14Data Engineer13Data Scientist13

Related Technologies

IntercomFreshdeskSalesforceJiraSlackHubSpot
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Frequently Asked Questions

What is Zendesk?

Zendesk is a customer service platform used to manage support tickets, live chat, and customer communication at scale. Businesses use it to centralize and measure their support operations across channels. Hiring for it signals that a company is actively building or expanding a customer service function.

Why should sales teams track Zendesk hiring?

Zendesk hiring predicts near-term software and services spend — companies staffing up around a platform also buy the tools that surround it. A CX analytics vendor, for instance, can use this signal to prioritize outreach to accounts already committed to the Zendesk ecosystem.

Who should be selling to companies that use Zendesk?

Vendors best positioned to sell into Zendesk-hiring companies include CX analytics and QA platforms, Zendesk implementation and consulting partners, CRM and helpdesk integration providers, and workforce management or staffing solutions.