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Companies Using Freshdesk in United States

88 companies are hiring Freshdesk talent in United States.

Freshdesk is a cloud-based customer support platform used to manage ticketing, live chat, and multi-channel customer communication. Companies hiring Freshdesk talent are actively building or scaling support infrastructure — a strong signal they're also evaluating adjacent tools like workforce management software, CRM integrations, and quality assurance platforms. This hiring pattern often precedes or accompanies broader investments in the customer experience stack.

Buying Signal

When a company posts Freshdesk roles, they're typically mid-implementation, expanding support headcount, or migrating away from a legacy system like Zendesk or a homegrown ticketing tool. The presence of Product Manager and Account Manager roles alongside support hires suggests these companies are operationalizing customer success, not just handling tickets. CRM vendors, onboarding platforms, and customer data tools should be actively prospecting this list.

Top Companies48 shown

CompanyIndustryHQ LocationSizeJobsLinks
Boston Public Schools
bostonpublicschools.org
 Education Administration Programs Boston, United States 5,001+ 1,126
Check Point Software
checkpoint.com
 Computer and Network Security Redwood City, United States 5,001+ 934
Newmark
nmrk.re
 Real Estate New York, United States 5,001+ 343
Insomnia Cookies
insomniacookies.com
 Restaurants Philadelphia, United States 1,001–5,000 1,657
Partou Childcare
partou.co.uk
 Education The Colony, United States 1,001–5,000 733
Fluence
fluenceenergy.com
 Renewable Energy Semiconductor Manufacturing Arlington, United States 1,001–5,000 239
Schweiger Dermatology Group
schweigerderm.com
 Medical Practices New York, United States 1,001–5,000 369
ENGIE North America Inc.
engie-na.com
 Renewable Energy Power Generation Houston, United States 1,001–5,000 185
AIT Worldwide Logistics
aitworldwide.com
 Transportation, Logistics, Supply Chain and Storage Itasca, United States 1,001–5,000 255
Razer Inc.
razer.com
 Computers and Electronics Manufacturing Irvine, United States 1,001–5,000 301
Stand Together
standtogether.org
 Non-profit Organizations United States 1,001–5,000 154
Guidepoint
guidepoint.com
 Information Services New York, United States 1,001–5,000 147
Mérieux NutriSciences - North America
mxns.com
 Biotechnology Research Chicago, United States 1,001–5,000 107
Clopay Corporation
clopaydoor.com
 Wholesale Building Materials Mason, United States 1,001–5,000 81
Sage
sagepub.com
 Book and Periodical Publishing Thousand Oaks, United States 1,001–5,000 63
Salad and Go
saladandgo.com
 Restaurants Dallas, United States 1,001–5,000 14
Group Bayport
groupbayport.com
 Printing Services Atlanta, United States 1,001–5,000 119
Packsize
packsize.com
 Packaging and Containers Manufacturing Salt Lake City, United States 501–1,000 155
Wild Fork
wildforkfoods.com
 Retail Doral, United States 501–1,000 110
SPS PoolCare
spspoolcare.com
 Consumer Services Austin, United States 501–1,000 46
Morris & Dickson Co., LLC
morrisdickson.com
 Hospitals and Health Care Shreveport, United States 501–1,000 28
Puffy
puffy.com
 Retail Los Angeles, United States 201–500 258
M & M Industries, Inc.
mmcontainer.com
 Packaging & Containers Chattanooga, United States 201–500 48
Bugcrowd
bugcrowd.com
 Computer and Network Security San Francisco, United States 201–500 43
Alta Pest Control
altapestcontrol.com
 Consumer Services Austin, United States 201–500 28
Werner
onewerner.com
 Wholesale Appleton, United States 201–500 31
Missouri Botanical Garden
mobot.org
 Non-profit Organizations St. Louis, United States 201–500 29
Ocrolus
ocrolus.com
 Financial Services New York, United States 201–500 17
Trove Brands
trovebrands.com
 Consumer Goods Lehi, United States 201–500 44
Tech Systems Inc. (TSi)
techsystemsinc.com
 Security and Investigations Buford, United States 201–500 32
Willow Creek Community Church
willowcreek.org
 Religious Institutions United States 201–500 17
Meyer
meyerus.com
 Consumer Goods Vallejo, United States 201–500 10
Blach Construction Company
blach.com
 Construction San Jose, United States 51–200 17
MediDrive, LLC
medidrive.com
 Hospitals and Health Care United States 51–200 15
Kisi
getkisi.com
 Security and Investigations New York, United States 51–200 24
Metro Communications Co.
metrocomm.com
 Telecommunications Sullivan, United States 51–200 17
NESN
nesn.com
 Broadcast Media Production and Distribution Watertown, United States 51–200 19
F45 Training
f45training.com
 Wellness and Fitness Services Austin, United States 51–200 17
Cruise Planners HQ
cruiseplanners.com
 Leisure, Travel & Tourism Coral Springs, United States 51–200 13
Sennos
sennos.com
 Data Infrastructure and Analytics Durham, United States 51–200 7
Astra Security
getastra.com
 Computer and Network Security United States 51–200 18
Skin Pharm
skinpharm.com
 Medical Practices Nashville, United States 51–200 18
Dodo Payments
dodopayments.com
 Financial Services Dover, United States 11–50 20
AiPrise
aiprise.com
 Financial Services San Jose, United States 11–50 35
State Street
statestreet.com
 Financial Services Boston, United States 10,001+ 1,704
Lithia & Driveway
lithiamotors.com
 Retail Motor Vehicles Medford, United States 10,001+ 1,598
Global Payments Inc.
globalpayments.com
 Financial Services Atlanta, United States 10,001+ 1,065
Fortinet
fortinet.com
 Computer and Network Security Sunnyvale, United States 10,001+ 1,265

88 companies use Freshdesk. Want the full list?

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Companies with open Freshdesk roles in United States. Company HQ may be in a different location.

Market Signal

100 companies posting nearly 15,000 Freshdesk-related roles in the U.S. signals a platform with serious enterprise traction — this isn't a niche tool being evaluated, it's being staffed at scale. The volume suggests many of these companies are past pilot phase and in active deployment.

Stack Intelligence

Companies hiring for both Freshdesk and tools like Zendesk, Intercom, or Kustomer are often in a competitive evaluation or mid-migration — they haven't standardized yet and are still making platform decisions. This overlap is a direct buying signal for implementation partners, integration vendors, and anyone selling support tooling. Freshworks appearing in the mix also suggests some companies are expanding into the broader Freshworks suite beyond just support.

Hiring Landscape

Freshdesk in the Market

Where and how companies hire Freshdesk talent

By Industry

Financial Services
7
Computer and Network Security
5
Real Estate
4
E-Learning Providers
3
Non-profit Organizations
3
Religious Institutions
3
Restaurants
3
Retail
3

Top Roles

Product Manager23Project Manager20Customer Service Representative19Account Manager17Software Engineer17Sales Manager13Account Executive12Business Development Manager12Accountant11Executive Assistant11Operations Manager11Customer Success Manager10

Related Technologies

ZendeskIntercomFreshworks
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Frequently Asked Questions

What is Freshdesk?

Freshdesk is a customer support platform that centralizes ticketing, live chat, phone, and email into a single agent interface. Businesses use it to manage customer service operations at scale across multiple channels. When a company hires for Freshdesk expertise, it typically means they're actively deploying or expanding a formalized support operation.

Why should sales teams track Freshdesk hiring?

Freshdesk hiring is a leading indicator that a company is investing in customer support infrastructure — which creates immediate budget and buying activity around adjacent tools. A CRM vendor, for example, should flag any company hiring a Freshdesk Admin or Customer Service Representative, as those teams will need integrated workflows.

Who should be selling to companies that use Freshdesk?

Vendors best positioned to sell into Freshdesk-hiring companies include CRM and customer data platform providers, workforce management and scheduling tools, QA and conversation analytics vendors, and systems integrators specializing in support stack implementation.