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COMPANIES USING

Retail Companies Using ServiceNow

120 companies in Retail are hiring ServiceNow talent.

ServiceNow is a workflow automation platform that connects IT, HR, facilities, and operations teams under a single system of record. When retail companies hire for ServiceNow, they're typically mid-rollout on a major digital operations initiative — consolidating legacy ticketing systems, automating employee onboarding, or building service portals at scale. These companies are simultaneously in the market for implementation partners, integration tools, and change management services.

Buying Signal

A retail company posting ServiceNow roles is almost certainly expanding a platform deployment, not just backfilling headcount. That means active budget exists for adjacent services: managed services providers, training platforms, and system integrators should be prospecting these accounts immediately. An AE selling ITSM consulting or HR automation tools has a narrow but high-converting window while the implementation is still live.

Top Companies49 shown

CompanyIndustryHQ LocationSizeJobsLinks
Woolworth GmbH
woolworth.de
Retail Unna, Germany 5,001+ 1,465
Netto Polska, Salling Group
netto.pl
Retail Poland 5,001+ 407
Shoppers Drug Mart
shoppersdrugmart.ca
Retail Toronto, Canada 1,001–5,000 1,662
PGA TOUR Superstore
pgatoursuperstore.com
Retail Roswell, United States 1,001–5,000 864
Shibata Supermercados
shibata.com.br
Retail Brazil 1,001–5,000 493
Peek & Cloppenburg* Düsseldorf
peek-cloppenburg.de
Retail Dusseldorf, Germany 1,001–5,000 342
RD Saúde
rdsaude.com.br
Retail São Paulo, Brazil 10,001+ 1,712
ALDI Nord Group
aldi-nord.de
Retail Essen, Germany 10,001+ 1,967
Lidl in Germany
lidl.com
Retail Bad Wimpfen, Germany 10,001+ 1,908
Burlington Stores, Inc.
burlington.com
Retail Bordentown Township, United States 10,001+ 1,847
Sprouts Farmers Market
sprouts.com
Retail Phoenix, United States 10,001+ 1,839
Nordstrom
nordstrom.com
Retail Seattle, United States 10,001+ 1,573
SEPHORA
inside-sephora.com
Retail Neuilly-sur-Seine, France 10,001+ 1,616
BJ's Wholesale Club
bjs.com
Retail Marlborough, United States 10,001+ 1,631
Albertsons Companies
albertsonscompanies.com
Retail Boise, United States 10,001+ 1,572
The TJX Companies, Inc.
tjx.com
Retail Framingham, United States 10,001+ 1,741
Lojas Renner S.A.
lojasrennersa.com.br
Retail Porto Alegre, Brazil 10,001+ 1,600
Specsavers
specsavers.com
Retail Copenhagen, Denmark 10,001+ 1,731
Acosta
acosta.com
Retail Jacksonville, United States 10,001+ 1,700
Five Below
fivebelow.com
Retail Philadelphia, United States 10,001+ 1,742
H&M
hm.com
Retail Stockholm, Sweden 10,001+ 1,547
Leroy Merlin
adeo.com
Retail Alcobendas, Spain 10,001+ 1,200
Victoria’s Secret & Co.
victoriassecret.com
Retail Columbus, United States 10,001+ 1,175
Nike
nike.com
Retail Beaverton, United States 10,001+ 1,540
Dollarama
dollarama.com
Retail Mount Royal, Canada 10,001+ 1,551
Metro Inc.
metro.ca
Retail Montreal, Canada 10,001+ 1,490
Dirk Rossmann GmbH
rossmann.de
Retail Burgwedel, Germany 10,001+ 1,593
Loblaw Companies Limited
loblaw.ca
Retail Brampton, Canada 10,001+ 1,681
Circle K
circlek.com
Retail Laval (administrative region), Canada 10,001+ 1,553
lululemon
lululemon.com
Retail Vancouver, Canada 10,001+ 1,734
Staples Canada
staples.ca
Retail Richmond Hill, Canada 10,001+ 1,371
National Vision Inc.
nationalvision.com
Retail Duluth, United States 10,001+ 1,315
Starbucks
starbucks.com
Retail Seattle, United States 10,001+ 1,433
Albert Heijn
ah.nl
Retail Zaandam, Netherlands 10,001+ 1,430
Next
next.co.uk
Retail Leicester, United Kingdom 10,001+ 1,001
The Guitar Center Company
guitarcenter.com
Retail Westlake Village, United States 10,001+ 1,025
Endeavour Group
endeavourgroup.com.au
Retail Sydney, Australia 10,001+ 942
Holiday Stationstores
holidaystationstores.com
Retail Bloomington, United States 10,001+ 916
Skechers
skechers.com
Retail Manhattan Beach, United States 10,001+ 1,379
7-Eleven
7-eleven.com
Retail Irving, United States 10,001+ 1,378
Jumbo Supermarkten
jumbo.com
Retail Veghel, Netherlands 10,001+ 1,306
Wayfair
aboutwayfair.com
Retail Boston, United States 10,001+ 707
Cencosud S.A.
cencosud.com
Retail Lima, Peru 10,001+ 660
Majid Al Futtaim
majidalfuttaim.com
Retail United Arab Emirates 10,001+ 644
Floor & Decor
flooranddecor.com
Retail Atlanta, United States 10,001+ 1,234
Ahold Delhaize USA
adusa.com
Retail Quincy, United States 10,001+ 434
Barnes & Noble, Inc.
barnesandnoble.com
Retail New York, United States 10,001+ 297
Gap Inc.
gapinc.com
Retail San Francisco, United States 10,001+ 396
Publix Super Markets
publix.com
Retail Lakeland, United States 10,001+ 474

120 companies use ServiceNow. Want the full list?

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Market Signal

120 retail companies actively hiring ServiceNow talent across 64,000+ open roles signals that platform adoption in this sector has moved well past early adopters — this is mainstream infrastructure spend. The volume suggests multi-location retailers are investing heavily in centralizing operations at scale.

Stack Intelligence

Retail companies hiring for both ServiceNow and Jira are running parallel tracks: ServiceNow for enterprise service management and Jira for software development workflows. That combination points to organizations with dedicated tech teams building internal tooling alongside their platform ops — a sign of higher IT maturity and larger total addressable spend. Vendors selling DevOps tooling, Agile consulting, or integration middleware should flag these accounts as high-priority.

Hiring Landscape

ServiceNow in the Market

Where and how companies hire ServiceNow talent

By Country

United States
41
Canada
12
United Kingdom
9
Germany
8
Brazil
6
Sweden
5
France
4
Netherlands
4

Top Roles

Store Manager63Sales Associate46Project Manager41Assistant Store Manager40Product Manager38Category Manager36Business Analyst31Data Scientist31Assistant Manager30Cashier30Retail Sales Associate30Buyer29

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Frequently Asked Questions

What is ServiceNow?

ServiceNow automates and manages business processes across IT, HR, customer service, and facilities — essentially the operational backbone for large organizations. In retail, it's used to coordinate everything from store IT support tickets to employee service requests across hundreds of locations. When a company is hiring for it, they're building or scaling that backbone.

Why should sales teams track ServiceNow hiring?

ServiceNow hiring is a reliable indicator that a company has secured budget for a multi-year platform investment. Sales teams tracking these signals can identify accounts before the implementation is complete — when spend on complementary tools and services is highest.

Who should be selling to companies that use ServiceNow?

Vendors best positioned to sell into ServiceNow retail accounts include ITSM consultants, HR tech platforms, systems integrators, and workforce training providers.