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Companies Using Freshdesk

188 companies are actively hiring Freshdesk talent, with 294 open roles across 49 countries.

188
Companies
294
Open Roles
49
Countries

Freshdesk is a customer support platform used by companies to manage ticket workflows, omnichannel communication, and agent productivity at scale. When a company is actively hiring Freshdesk talent, it signals they are either expanding their support operations or migrating away from a legacy system — both scenarios that require adjacent tooling like CRM integrations, workforce management software, and quality assurance platforms. These companies are in active buying mode for the infrastructure that surrounds a growing support function.

Buying Signal

A company posting Freshdesk roles is likely building out or restructuring its customer experience team, which means budget is moving for tools that plug into Freshdesk's ecosystem — think conversation intelligence, CSAT measurement, or BPO staffing solutions. Financial Services leads with 35 companies hiring, suggesting compliance-aware support workflows are a priority, making this a strong signal for vendors selling secure communication or audit trail tooling. SDRs at WFM, QA, or CX analytics companies should be prioritizing these accounts now.

Top Companies49 shown

Top companies hiring Freshdesk talent in 2026
CompanyIndustryHQ LocationSizeJobsLast SeenLinks
Check Point Software
checkpoint.com
 Computer and Network Security Redwood City, United States 5,001+ 4 2mo ago
AML RightSource
amlrightsource.com
 Financial Services Cleveland, United States 5,001+ 2 2mo ago
CDM Smith
cdmsmith.com
 Civil Engineering Boston, United States 5,001+ 2 3mo ago
Springer Nature
springernature.com
 Information Services Berlin, Germany 5,001+ 2 2mo ago
M-KOPA
m-kopa.com
 Financial Services Greater London, United Kingdom 1,001–5,000 5 2mo ago
Corsearch
corsearch.com
 Information Services Greater London, United Kingdom 1,001–5,000 4 2mo ago
BEL USA LLC
belusallc.com
 Printing Services United States 1,001–5,000 3 10mo ago
Sotheby's
sothebys.com
 Artists and Writers New York, United States 1,001–5,000 3 1mo ago
DigiPlus Interactive Corp
digiplus.com.ph
 Entertainment Providers Taguig, Philippines 1,001–5,000 2 2mo ago
Group Bayport
groupbayport.com
 Printing Services Atlanta, United States 1,001–5,000 2 2mo ago
Paymob
paymob.com
 Financial Services Cairo, Egypt 1,001–5,000 2 2mo ago
Sage
sagepub.com
 Book and Periodical Publishing Thousand Oaks, United States 1,001–5,000 2 2mo ago
Schweiger Dermatology Group
schweigerderm.com
 Medical Practices New York, United States 1,001–5,000 2 3mo ago
Hexagon Agility
hexagonagility.com
 Renewable Energy Equipment Manufacturing Costa Mesa, United States 501–1,000 5 2mo ago
AAB
aab.uk
 Professional Services United Kingdom 501–1,000 4 2mo ago
Sporty Group
sportygroup.com
 Spectator Sports Greater London, United Kingdom 501–1,000 4 2mo ago
Epassi
epassi.com
 Financial Services Helsinki, Finland 501–1,000 2 2mo ago
MA Financial Group
mafinancial.com
 Financial Services Sydney, Australia 501–1,000 2 2mo ago
PPRO
ppro.com
 Financial Services Greater London, United Kingdom 501–1,000 2 2mo ago
SPS PoolCare
spspoolcare.com
 Consumer Services Austin, United States 501–1,000 2 3mo ago
Puffy
puffy.com
 Retail Los Angeles, United States 201–500 13 2mo ago
Intellect
intellect.co
 Mental Health Care Singapore, Singapore 201–500 5 2mo ago
Taxfix
taxfix.de
 Financial Services Berlin, Germany 201–500 3 2mo ago
Tech Systems Inc. (TSi)
techsystemsinc.com
 Security and Investigations Buford, United States 201–500 3 6mo ago
360T
360t.com
 Financial Services Frankfurt, Germany 201–500 2 4mo ago
Bosta
bosta.co
 Transportation, Logistics, Supply Chain and Storage 201–500 2 3mo ago
CertifyOS
certifyos.com
 Hospitals and Health Care New York, United States 201–500 2 3mo ago
ML GRUPPE
mlgruppe.de
 Education Cologne, Germany 201–500 2 4mo ago
Frido
myfrido.com
 Wellness and Fitness Services Pune, India 201–500 2 2mo ago
Chargezoom
chargezoom.com
 Embedded Software Products Salt Lake City, United States 51–200 2 3mo ago
Courthouse News Service
courthousenews.com
 Internet News Pasadena, United States 51–200 2 8mo ago
Kisi
getkisi.com
 Security and Investigations New York, United States 51–200 2 5mo ago
Gilmartins
gilmartins.co.uk
 Construction United Kingdom 51–200 2 2mo ago
Inside Higher Ed
insidehighered.com
 Online Audio and Video Media Washington, United States 51–200 2 2mo ago
remind me GmbH
remind.me
 Consumer Services Berlin, Germany 51–200 2 3mo ago
Save Co.
savecompany.com.br
 Legal Services Jaraguá do Sul, Brazil 51–200 2 3mo ago
Tatum
tatum.io
 Blockchain Services Miami, United States 51–200 2 2mo ago
Rahal
rahal.net
 Travel Arrangements United Arab Emirates 11–50 3 3mo ago
KitKing
kitking.co.uk
 Retail Charnwood, United Kingdom 11–50 2 2mo ago
Payrexx – Digital Payments
payrexx.com
 Financial Services Thun, Switzerland 11–50 2 2mo ago
Autism Parenting Magazine
autismparentingmagazine.com
 Media Production 2–10 12 3mo ago
Gooper
gooper.com.br
 Human Resources Brazil 2–10 2 7mo ago
Pearl
pearl-dp.com.au
 Construction Sydney, Australia 2–10 2 3mo ago
Thumo
thumo.app
 Internet Marketplace Platforms 2–10 2 2mo ago
Bridgestone EMEA
bridgestone-emea.com
 Motor Vehicle Manufacturing Zaventem, Belgium 10,001+ 7 2mo ago
Airbus
airbus.com
 Aviation and Aerospace Component Manufacturing Blagnac, France 10,001+ 3 2mo ago
Fortinet
fortinet.com
 Computer and Network Security Sunnyvale, United States 10,001+ 2 2mo ago
Intact
intactfc.com
 Insurance Toronto, Canada 10,001+ 2 2mo ago
Grupo Protege
protege.com.br
 Security and Investigations São Paulo, Brazil 10,001+ 2 3mo ago

188 companies use Freshdesk. Want the full list?

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▲Market Signal

With 353 open roles across 229 companies, Freshdesk adoption is broad but not yet concentrated — the average company is hiring fewer than two roles, indicating early-stage buildouts rather than mature, scaled operations. This is the ideal moment to get in front of these buyers before vendor decisions are locked in.

⦿Stack Intelligence

Companies hiring across Freshdesk, Zendesk, Intercom, and Kustomer simultaneously are almost certainly mid-migration or running competitive evaluations — not committed to a single platform. This stack overlap reveals immature or fragmented support infrastructure, which is a direct opening for vendors selling implementation services, data migration tooling, or platform consolidation solutions.

Freshdesk Hiring Landscape

Where and how companies hire Freshdesk talent

By Country

United States
64
India
46
Brazil
15
United Kingdom
14
Canada
16
Philippines
12
Poland
5
Germany
7

By Industry

Financial Services
35
Retail
14
Computer and Network Security
8
Media Production
1
Information Services
6
Entertainment Providers
4
Motor Vehicle Manufacturing
2
Professional Services
5

Top Roles

Fully Remote Customer Service Representative12Customer Service Representative (Remote)9Customer Support Specialist5Engagement Operations Specialist/Lead5Customer Service Representative (On-site in North Hollywood)4Customer Success Operations Manager - Planhat4Field Service Tech - Vehicle Systems4Sales Enablement and Operations Manager4Technical Support Engineer (L2)4Customer Service Specialist3Customer Support Representative3Payroll Specialist3

Related Technologies

ZendeskIntercomFreshworksKustomer

What is Freshdesk?

Freshdesk is a cloud-based customer support platform by Freshworks. Freshdesk hiring signals customer service infrastructure investment.

Don't just know who uses Freshdesk.

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Frequently Asked Questions

What is Freshdesk?

Freshdesk is a cloud-based helpdesk platform that centralizes customer support across email, chat, phone, and social channels. Companies use it to manage agent workloads, automate repetitive tickets, and track customer satisfaction. Hiring for it signals an active investment in scaling structured support operations.

Why should sales teams track Freshdesk hiring?

Freshdesk hiring predicts near-term spend on the tools that sit around a support platform — integrations, analytics, training, and staffing. A company posting five or more Freshdesk roles in a quarter is almost certainly evaluating new vendors across the support stack.

Who should be selling to companies that use Freshdesk?

Vendors best positioned to sell into Freshdesk-hiring companies include CX analytics and CSAT platforms, workforce management software providers, BPO and customer support outsourcers, and systems integrators specializing in helpdesk implementations.